Privacy Policy

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RayLa Oorja
Effective date: 3rd October 2026.

RayLa Oorja respects your privacy. This policy explains how we handle personal information when you visit raylaoorja.com, contact us, request a quotation or discuss our solar mounting systems, rooftop structures, carports and related products and services.

RayLa Oorja is operated by Construct Techniques based at Misty Avenue, F-104, First Floor, A Wing, Talegoan Road, Igatpuri, Nasik, MS, 422403.

Depending on your interaction with us, we may collect:

• Your name, company name, email address, telephone number and correspondence address.
• Information you provide through enquiry forms, website chat, email, telephone or WhatsApp.
• Project locations, roof types, dimensions, photographs, drawings, electricity-use information and other specifications you choose to provide.
• Customer, supplier, order, delivery, billing and payment-related records where relevant.
• Technical information such as IP address, browser and device details, pages visited and cookie preferences through our website and its service providers.

Please share only information needed for your enquiry. Where possible, remove account numbers, identity details and unrelated personal information from electricity bills, photographs and other documents. Do not send passwords or payment-card credentials through an enquiry form or chat.

We use relevant information to:

• Answer enquiries and prepare quotations.
• Assess project requirements and arrange surveys or technical discussions.
• Coordinate agreed products, services, delivery and customer support.
• Maintain business, accounting and contractual records.
• Protect our website and communications against misuse.
• Understand website use and improve our services, subject to applicable cookie and consent requirements.
• Send marketing updates where you have agreed to receive them or where otherwise permitted by law.
• Meet legal obligations and resolve complaints or disputes.

Where consent is required, we seek it for the relevant purpose. Visiting our website does not, by itself, give consent to marketing.

You may choose not to provide optional information. If information is necessary to assess a project or fulfil an order, withholding it may prevent us from providing that service.

You can withdraw consent by contacting the privacy contact below. Withdrawal does not affect earlier lawful processing or records we must retain for legal reasons.

Our website uses hosting and website services provided through GoDaddy. Depending on the features enabled, cookies and similar technologies may support website functions, security, analytics and visitor preferences.

Where required, optional cookies will be subject to your consent. Use the website’s cookie controls, where available, or your browser settings to manage cookies.

Forms may use Google reCAPTCHA to help prevent spam and abuse. Google processes information under its own privacy policy and terms. WhatsApp and other external services also handle information under their own policies.

We may share information needed for a particular task with:

• Website, email, communications, IT and administrative service providers.
• Technical advisers, surveyors, suppliers, fabrication partners, installers or delivery providers involved in your project.
• Accountants, professional advisers and authorities where legally necessary.

We limit disclosure to the relevant purpose and require appropriate protection from providers handling information on our behalf. We do not sell personal information.

We use project documents, site photographs and specifications to assess or carry out the agreed work.

Before using identifiable customer details, private site photographs or project information in publicity, we will seek appropriate permission. Separately agreed confidentiality obligations also apply.

We apply reasonable safeguards appropriate to the information we handle, including restricting access to people who need it for their work.

No online service is completely secure. We will investigate suspected breaches and provide notifications where required by applicable law.

Some technology providers may process information outside India. Such processing will be subject to applicable safeguards and legal restrictions.

We retain information for as long as needed to respond to enquiries, manage projects, provide support and fulfil business or legal obligations.

Retention depends on the type of record and its purpose. Information no longer needed will be deleted or anonymised, subject to applicable recordkeeping requirements.

You may contact us to request access to, correction of or deletion of your personal information, withdraw consent or raise a privacy concern.

We handle requests according to applicable law and may verify your identity before responding. Legal retention requirements may limit deletion.

You can stop marketing communications by using an unsubscribe option, where provided, or contacting us.

Our website is intended for adults considering our products or services. We do not knowingly collect personal information from children under 18. Please contact us if you believe a child has provided personal information.

External websites and services have their own privacy practices. Please review their policies before sharing information with them.

For privacy requests or complaints, contact:

Legal business name: Construct Techniques
Privacy contact / Grievance Officer: Rajesh Dayalani
Designation: Proprietor
Email: constructtechniquesltd@gmail.com
Postal address: Misty Avenue, F-104, First Floor, A Wing, Talegoan Road, Igatpuri, Nasik, MS, 422403 India
Telephone: +91 7758999800

Please explain your concern and provide enough information for us to respond. We will address complaints promptly and within the period required by applicable law.

We handle personal information in accordance with applicable Indian law, including the Information Technology Act, 2000 and relevant rules, and the Digital Personal Data Protection Act, 2023 and its rules to the extent in force and applicable.

We may update this policy as our services, practices or legal requirements change. The revised version will appear on this page with an updated effective date.